Refund & Cancellation Policy

All cancellations, transfers and refund requests must be sent in writing to info@afrimack.co.za.

1Cancellation Notice

All cancellations must be submitted to Afrimack Training in writing. The applicable refund will be determined based on the number of calendar days between the date of written cancellation and the scheduled commencement date of the training programme.

2Transfer of Registration

A registered participant may transfer their registration to another person from the same organisation at no additional cost, provided Afrimack is notified in writing before the commencement of the programme.

3Refund Policy

Cancellation received	Refund
28 days or more before the programme	100%
22–27 days before the programme	75%
15–21 days before the programme	50%
7–14 days before the programme	25%
Less than 7 days before the programme	No refund

4Non-Refundable Costs

Where applicable, costs already incurred by Afrimack Training on behalf of the participant, including accommodation, venue arrangements, travel-related costs or other third-party services, may be excluded from any refund.

5Exceptional Circumstances

Afrimack Training may, at its discretion, consider requests arising from exceptional circumstances on a case-by-case basis.